Terms & Conditions

The owner of this website and provider of coaching services is Aija Madara Kļavinska (“Coach”), running a business under a limited liability company SIA TEMET NOSCE, registered in the Republic of Latvia, LV40203304796.

By verbally agreeing, emailing your statement of agreement, or by making a payment for coaching services (“Services”), you (“Client”) are entering into a legally binding agreement according to the following terms and conditions.

Services: Coach agrees to render services related to coaching, mentoring, or education to the Client. Services are provided directly by Aija Madara Kļavinska, and no subcontractors or other parties are used to ensure Service provision. The recipient of Services is the Client directly, and this is not transferable. Services cannot be engaged into on behalf of someone else.

Coach may make suggestions regarding use of third-party products or services. This is based purely on Coach’s positive prior experiences and Coach does not receive any remuneration for such suggestions.

By agreeing to these terms and conditions Client confirms to be at least of the age of majority in his/her jurisdiction. Client also confirms to be of adequate health to be using these Services, and does so voluntarily.

Client understands that information and suggestions provided as part of Services are indeed of a suggestive nature and may freely choose not to follow it. Simultaneously Client recognizes that some practices and tools suggested may be aimed to challenge and to expand Client’s perspective.

Client acknowledges that through the use Coach’s Services, unpleasant emotional or physical sensations, or unresolved memories may surface, and Client may experience some emotional distress related to prior experiences. Emotions may continue to arise after Services and Client should bring those up with an appropriate health care provider as necessary.  

In addition, Client understands that by using Services, it is possible that previously vivid or traumatic memories may fade. This could adversely impact the ability to provide detailed legal testimony regarding a traumatic incident.

Services are provided in person or via video /conference calls. Client is responsible for contacting the Coach by phone/ WhatsApp/ Skype at the arranged times of Service provision, or by providing an online conference link, e.g. Zoom, MS Teams or similar. No audio or video recordings are made without prior agreement.

The Client must provide 24 hours’ notice of rescheduling. Failure to do so obligates the Client to pay the agreed fee for the missed session.

Health: No part of Services is a substitute to qualified medical advice or an encouragement to disregard such advice. Coach does not provide medical, therapy or psychotherapy services and the Client is responsible to seek appropriate treatment as necessary.

Confidentiality: All information provided by Client is treated as confidential and not disclosed to any third-parties. That includes contact data, payment information, and any personal or business information that may be disclosed during Services. Any disclosure of your feedback for, e.g. testimonials, shall be separately agreed.

Compensation: Client agrees to compensate Coach according to payment schedule set forth via email and/or according to issued invoices. Failure of timely payment is grounds for delay or termination of Services.

A convenient payment method can be agreed but will not involve Coach accepting credit card information.

Termination: The nature of Services is aimed at personal growth and depends on the quality of personal engagement between Client and Coach. In case it is not feasible for any reason, Coach reserves the right to decline or terminate provision of Services to any person at any time.

Client is likewise entitled to discontinue the use of Services at will, providing 72 hours’ notice.

No refunds are granted for prior Services in case of termination, but any advance payments made for future Services may be returned.

Intellectual property: Coach may provide copyrighted and original materials to the Client during the course of Services, which are intended for personal use only. Client is not authorized to share, distribute, or otherwise disseminate any such materials without consent. All intellectual property remains sole property of the Coach.

Limitation of liability:  Client agrees that the Coach, its officers, employees, and related entities will not be held liable for any damages of any kind arising from, including but not limited to direct, indirect, incidental, special, negligent, consequential, or exemplary damages happening from the use or misuse of Coach’s Services. Services are educational and coaching in nature, and the Client agrees that use of Coach’s Services is at Client’s own risk.

Indemnification: Client shall defend, indemnify, and hold harmless the Coach, its affiliates, and successors from and against any and all liabilities and expense whatsoever – including without limitation claims, damages, judgments, awards, settlements, investigations, costs, attorney fees, and disbursements – which any of them may incur or become obligated to pay arising out of or resulting from Services, excluding, however, any such expenses and liabilities which result from willful misconduct of the Coach. Client recognizes and agrees that all of the Coach’s affiliates and successors shall not be held responsible or liable for any actions or representations of the Coach.

Disclaimer of guarantee: Client understands that results of Services and reaching of intended goals is entirely his/her/their responsibility and depend on the level of engagement and commitment. Coach acts in best faith to provide valuable Service but can make no literal guarantees that the Services will meet Client’s requirements or that Client will achieve specific results.

Governing laws: Services are being provided by a limited liability company registered in Latvia and under the laws and regulations of the Republic of Latvia.

Survivability: Confidentiality provisions, liability limitations, intellectual property ownership, any provisions relating to payment of compensation, and any other provisions that by their sense and context the parties intend to have survive, shall survive termination of provision of Services for any reason.